Day: August 28, 2018

10 Steps to Prepare for a Security Breach

We have to ask ourselves…what can we do to protect our organizations? In his book “Scouting for Boys” (1908), the founder of the Boy Scouts, Robert Baden-Powell said:

“Be Prepared… the meaning of the motto is that a scout must prepare himself by previous thinking out and practicing how to act on any accident or emergency so that he is never taken by surprise.”

It should be our goal to not only prevent security breaches, but to prepare for them, and to manage them to the least possible impact to the organization.  It’s critical to be realistic about the environment and to acknowledge that our organizations take risks (to achieve). Security isn’t perfect, but we can all be better and need to take the necessary steps to “Be Prepared.”…

IBM i Support Dates (August 2018)

Do you still have an old “System i, “iSeries” or “AS/400” in your shop? Do you know the date it’s going out of support?

January 31st, 2019 you’ll see the POWER5 9405-520 and 9406-520 models go away. That means no more support from IBM. If you have a hardware problem…don’t say we didn’t warn you. For these popular older machines (and there are plenty of them still out there) that means you’ve got 161 days to plan for a hardware refresh to IBM POWER9 servers.

What’s really interesting is that when we find an old 520 or even a Power 720 Express, the customer often has not been informed of the end of service date by their existing IBM Business Partner. Part of what we try to do at iTech is ensure the IBM i community knows those important dates. If you have a machine that will go end of service in five months you shouldn’t be finding out about it now. Ideally, you should’ve known a long time ago in order to allow for budget preparation, migration downtime, or any pre-work that needs to be done before a migration happens. For example, if you’ve got an older LTO drive for your older system then you’ll need to replace your tape drive and tapes on the new POWER9. That will also further complicate your migration efforts because the older the hardware is, the harder it is to find the overlap in like technology to bring you from old to new.…

Peripheral Support for MSP Customers


This blog was written as part of the iTech Monthly Newsletter, August 2018, by Yvonne Enselman. Yyvonne will be speaking at the COMMON Fall Conference in Pittsburgh. Join her for her session, Basics of Testing for Programmers.

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For this installment of my Managed Administration Services series, I am going to talk about the peripheral support services our customers have availed themselves of from iTech certified administrators. As always, all services are standalone projects as well.…