Amal MacDonald brings with her years of experience in security software sales and service on the IBM i platform. Combined with her strong customer service ethic, her general technical grasp and consistent willingness to learn about her clients’ business needs means that she has successfully worked with financial institutions, banks, insurance, manufacturing, lotteries, or even small IBM i shops. Amal’s integrity and focus on relationship-building have generated a proven record of customer loyalty.
Although Amal has extensive experience with selling security on the on the IBM i, she is always looking to learn more and understands the importance keeping up-to-date with current trends — particularly where security is concerned. She may not always have the answer to a specific technical question, but with her contacts within the IBM i community and the support of the highly-respected iTech team, her clients don’t have to wait long for an answer.
She earned an MBA from the University of New Orleans and a Master’s degree in Sociology from La Sorbonne University in Paris, France. She is a native French speaker, and in her free time, enjoys travel, hiking, food, and is passionate about healthy nutrition.