iTech Solutions - for all of your IBM i System needs

Experienced IBM i and Power Systems Technicians and System Administrators

Our certified and experienced technical team has the skills to take your IBM i and Power Systems to the next level. With many of them averaging over 20 years of experience, your system will be in the right hands.

Our goal is to provide the best service possible with timely response, attention, and minimal downtime to your system.


Yvonne Enselman, Director of Professional Services

Yvonne Enselman is the Director of Professional Services at iTech Solutions and she is based in Chicago, IL. She started working with the IBM i Platform (AS/400, iSeries) in 1996 holding positions including programmer/analyst, B2B coordination, and instructor. Since 2005 she has focused on quality assurance and project management bringing certifications in these areas to the technical disciplines of the traditional IBM i professional. She is a passionate advocate of the system volunteering in myriad ways such as serving as a director for professional associations (COMMON, OMNI), speaking, writing, blogging, teaching, and mentorship.

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Mike De Paoli, Third Shift Operator

mike de paoli

IT Professional with extensive background with iSeries (AS/400) computer. Thorough knowledge of all aspects of AS/400 with reputation for efficiency and practical problem solving. Background includes:

• AS/400 certified
• Daily supervision of all AS/400 (ISERIES) operations
• Configured AS/400 communication devices.
• PTF maintenance
• Established Disaster recovery procedures
• Automated 2nd and 3rd shift operations using Robot
• Implemented forms overlay using AFP for faxing custom forms
• Created a tape menu system to keep track of as/400 tapes
• Created and maintained AS/400 user ids
• Administered security
• Wrote backups procedures and commands

Specialties: OS/400, Robot, BRMS, LPARS, Mimix, Aldon, Implementer,
TBSM, HP Service Manager, Vantive, UNIX, Query, CL.

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Chris Flick, Technician

chris flick

Chris Flick has been working with the AS/400, iSeries, IBM i since its inception in 1988, and the predecessor mid-range systems (S/3, S/34, S/36, and S/38).  Having performed every aspect of this platform, from hardware to software, installation to maintenance, development and database, implementations and conversions, focusing on systems administration and technical support. He has held numerous consulting, management, and technical positions throughout his career, nationally and internationally, with having worked in Accounting for 3 years and IT for over 35 years. Worked at IBM Rochester in the IBM i Global Support Center.  Chris has a BS in Accounting from Missouri State University, and BS in Information Systems from Washington University in St. Louis. 

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Bill Hoagland, Systems Engineer

After graduating from CPI, Bill started out as a mainframe computer operator at Pepperidge Farm. It was there where he began working on the AS400 since its beginning in 1988.

He then moved to BIC Corporation where they had an AS400.  He helped to upgrade it several times while he was there and even installed some in remote locations. He received a lot of experience with JD Edwards and iSeries working together..

20 years later in 2018, Bill moved on to what he calls the “BEST iSeries company in the world”, iTech Solutions.

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Amy Upton, Technician

amy upton

Amy Upton has been working with the AS400, iSeries, IBM i for 20 years. Working in many different industries over the years including manufacturing, financial, and healthcare. Have performed countless hardware and software installations on the platform of all varieties. Very experienced in disaster recovery, high availability, backups, and served as the disaster recovery coordinator for large financial institutions. Working closely with many auditing firms over the years to increase safety and security. Certified by IBM and attended University of Massachusetts Boston. 

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Nathan Williams, Technician

nathan williams

Nathan has over 20 years of professional experience using, administering, and supporting IS technology and over 18 years of experience with IBM Systems. Previously employed at companies such as Avis and AOL, Nathan had a combined 14 years of experience using and administering IBM systems, 17 years of experience in a customer support/service role, and 13 years in the telecommunications industry when he joined the iTech team. At iTech Solutions, Nathan provides support in System administration, OS upgrades, system migrations, HMC and SAN configuration and upgrades, and maintains our PTF catalog.

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