August 2021 Newsletter

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Last weekend was a weekend of preparation and planning as Hurricane Henri made a direct path towards Danbury, CT.  The storm shifted directions quite a few times, and in the end, we were very lucky as it moved east and all we got here was a lot of rain.  I mean a lot of rain, but that was ok. I would rather be prepared, and the hurricane misses us than unprepared and it hits us.  Would you be ready if you had a natural disaster strike your company?

I am on a few IBM i customers a day, and I always check their backups and what’s happening on their box. Many times we are looking at sizing a new machine, or preparing them for an OS Upgrade or PTFs.  Do you know, I would say 50% don’t have a good backup strategy. They tell me, “we backup everything every night, and it takes 30 minutes”. I think there is no way you do a full backup with 5TB to an LTO5 drive within 30 minutes. That is when I dig a little deeper. Most of the time, they are backing up their database libraries, which is great but not complete.

If you have heard me present over the years, you have probably heard me say “that your recovery is only as good as your backup”. If your backups are not backing everything up, things are missing, things are inconsistent, and how the hell do you even think you will be able to recover? Look, this is your opportunity to fix this now, because the job you save, may be your own. Take a look at when you last did a full backup (not a SAVSYS, but a complete save like a GO SAVE 21, or a *SYSTEM Control group in BRMS). There are many components of a backup, and the best way to test your recovery is to get a partition for a month here at iTech and test the recovery.

I want to welcome to our team our newest employee.

Alicia Burtness started with us last week and will be doing project management for our installations, security projects, OS upgrades, SANs, penetration testing, FSP and HMC firmware upgrades, and other one-off projects that are assigned to the technicians. She has already hit the ground running and is a great addition to our team.

I had an interesting conversation about new employees and growth with someone recently. They asked me are we hiring new employees for new positions or are people leaving and you are replacing them. I said proudly that no one has left us in over 20 months, and all these new employees are because we are growing. They then asked me “Well, how is it that you are growing, and the rest of the IBM Business Partners are shirking or staying the same”. My reply was “Because I have the best IBM i team on the planet in sales, marketing, and technical resources, and new customers are attracted to us like bees to honey”. We keep growing because customers are extremely happy with the services that we provide.  It is as simple as one plus one.

Baseball and iTech are back. 

We missed last year due to the pandemic, and we were waiting to do some games this year as soon as more people got vaccinated.  Well, I am happy to announce two games this year: New Hampshire Fisher Cats on September 14th and Worchester Massachusetts WooSox on September 22nd. We are going to require that all people in the suite be fully vaccinated.  I hope to see you out at one of the games, it should be fun, informative, and just getting back to normalcy.

For more information and to register for games in your area visit:

It is likely that you are familiar with iTech’s second to none technical capabilities for IBMi. 

We have provided our technical services to many of the world’s leading companies. But today we are asking you to honestly consider the following business proposition: Should your organization utilize iTech for your entire IBMi digital strategy; Hardware, Management, Backup/Recovery, Planning, Cloud, PTFs, Replication, Performance, and other System Management issues?

First, we want you to consider why a closer business partnership can be good for your core business which ultimately means the financial well-being and mission success of your organization. Over 95% of IBMi systems are used for mission-critical applications. The IBMi’s availability is paramount and its functionality critical.  With the growing amount and complexity of data and variety of usage growing each year, any amount of downtime, lack of data availability, significant outage, or delayed availability can cost revenue of five or six figures – or more! At its simplest, having iTech analyze, design, and implement improved systems could provide value starting at 5 figures and going upward. It’s time to look at switching to iTech Solutions as your IBM Business Partner and reap the benefits.


I love hearing from new customers, “we never had an upgrade go so smooth”, or “The migration to the new machine was so easy and effortless that our users only realized it because the new machine is faster”. That’s the value of working with iTech Solutions. It’s our experience, know-how, and expertise, which make us different from other business partners. But don’t just take our word for it, see what our customers have to say.


Speaking of our know-how and expertise, we are doing another iAdmin Fall 2-day conference.  The dates are Tuesday, November 9th – Wednesday, November 10th. The agenda is being formalized now and should be ready for distribution in a few weeks. You can sign up here to be the first to know as new information is released. I know there will be some great education, and yes again it will be free.  Make sure to register early so we can mail you the At Home Guide and conference kit, full of all kinds of goodies.

Lastly, I hope you are enjoying our weekly iBasics, Sips and Tricks with iTech, and our full 1 hour technical sessions. Let’s not forget our Podcasts, or our video library of iTips and techniques. We are offering a lot to the community, and it’s funny people keep asking me, “is this really all free”? Yes, it is.  We are sharing our knowledge to help the community. While you are attending our sessions, you will realize that we have the most knowledgeable IBM i staff on the planet.

Here are our upcoming webinars:

View our full PDF September Calendar Here


Stay safe, wash your hands, wear that annoying mask, and take care of one another. Hopefully, we will get our vaccinations soon and life will return to normal. I look forward to seeing everyone soon at the many conferences we will be attending.

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