Posted on March 27, 2019
One of the best parts of my job is visiting and helping customers. Recently, one of the salespeople brought me on a sales call to a new prospects office. The prospect was basically interviewing us. I will summarize our meeting with just a few of his questions.
He asked what separates us apart from other IBM Business Partners, since we all sell the same IBM hardware.
Without hesitation, I answered our IBM i knowledge, experience, and know how when it comes to your system. Our team of experienced technical engineers has a wealth of experience, and we are able to use that knowledge to make sure the projects we are doing for you go smoothly and correctly.
The prospect liked that answer, but I told him there was more. We give back to the IBM i community in the form of speaking, writing, blogging, newsletters, video technical tips, webinars, and podcasts. We share our knowledge, and that helps everyone in our community. He said that was pretty evident by everything we were doing.
Oh, by the way, they are now a customer. (more…)