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The iTech Blog

Posted on April 16, 2020

Tuesday, April 14th was a big day for the IBM i community. It was announcement day for Technology Refreshes for IBM i 7.4 TR2 and IBM i 7.3 TR8.

In honor of announcement day, Lifetime IBM Power Systems Champion and President of iTech Solutions, Pete Massiello, wrote The Business Value of Keeping your Hardware and Software Current, which has been featured in the IBM 2020 iSight blog series.

There are many resources that go into detail of the refresh itself, including Steve Will’s announcement blog, and events like iTech’s Sips & Tricks Coffee Series where Pete Massiello and Steve Pitcher will be discussing their favorite things about the refreshes.


Posted on October 21, 2019
Steve Pitcher

Steve Pitcher

We have some great news! As of just recently, iTech Solutions has become an HCL Business Partner.

What does that mean for you?

For starters, iTech can now review your existing IBM maintenance agreements for the following products:

  • Notes
  • Domino
  • Connections
  • Sametime
  • And more!

Why should we review your maintenance agreements before renewal?


Posted on August 26, 2019


It is my pleasure to introduce to you a new product from iTech Solutions. We first developed this for our Managed Services (MSP) customers, and after so many great comments we decided to make it available to everyone.  While our MSP customers get this report daily, this report on our new offering will be sent our weekly.

Wouldn’t it be nice if you had an experienced IBM i System administrator give you a report each week on the status of your system? 


Posted on

This newsletter includes:

Summer seems to have gone so fast as Labor Day weekend approaches.  Where did it go?  How come winter doesn’t seem to go as fast as summer?  I hope you were able to take some vacation, recharge your batteries, relax with family and friends, or visit some great locations. My summer was busy but I also had a chance to enjoy it.


Posted on March 27, 2019

One of the best parts of my job is visiting and helping customers.  Recently, one of the salespeople brought me on a sales call to a new prospects office.  The prospect was basically interviewing us. I will summarize our meeting with just a few of his questions. 

He asked what separates us apart from other IBM Business Partners, since we all sell the same IBM hardware. 

Without hesitation, I answered our IBM i knowledge, experience, and know how when it comes to your system.  Our team of experienced technical engineers has a wealth of experience, and we are able to use that knowledge to make sure the projects we are doing for you go smoothly and correctly. 

The prospect liked that answer, but I told him there was more.  We give back to the IBM i community in the form of speaking, writing, blogging, newsletters, video technical tips, webinars, and podcasts.  We share our knowledge, and that helps everyone in our community.  He said that was pretty evident by everything we were doing. 

Oh, by the way, they are now a customer. (more…)

COMMON CONNECT: Cognitive Compurting & AI
Posted on March 7, 2019

Pete Massiello and Richie Palma have articles published within the February 2019 COMMON Connect Newsletter with a focus on cognitive computing.

Massiello’s article, “Your Company Will Likely Go Out of Business” covers the advantage of cognitive computing, its relation to IBM i and the importance of using your data.

iTech Solutions COMMON 2018 Fall Conference Speaker Awards
Posted on March 1, 2019

iTech Solutions’ Pete Massiello, Yvonne Enselman, Richie Palma, and Steve Pitcher have been recognized for their sessions at Fall 2018 COMMON conference.

COMMON speaker awards are designed to recognize speaker excellence. After each session at the COMMON conference, attendees are given a feedback form to rate their sessions on content and delivery. You can read more about the details of the awards here.

iTech Solutions' IBM Champions
Posted on January 11, 2019

It’s a time to celebrate for the iTech Solutions team. Pete Massiello, Richie Palma, and Steve Pitcher have been selected as IBM Power Champions for 2019.

An IBM Champion, according to the IBM Champion website, means to “demonstrate both expertise in and extraordinary support and advocacy for IBM technology, communities, and solutions.”

Richie Palma of iTech Solutions Featured in Fresche Thinking
Posted on December 7, 2018

Dani Szwarc interviews Richie Palma of iTech Solutions. Richie, a Tech Solutions Consultant and IBM Champion, provides Dani with a fresh perspective on IBM Power Systems and the IBM i community as a whole.

See the interview here.


Posted on November 9, 2018

iTech Solutions’ team members Richie Palma and Yvonne Enselman have been featured in the November 2018 issue of IBM Systems Magazine, advocating for developing young talent and women in the IBM i community.

Richie Palma, who is an IBM i Tech Solutions Consultant at iTech Solutions and IBM Champion for Power Systems, is a younger member of the IBM i community himself. In the article, Developing the Future, he expressed the need to encourage young new IBM i developers.

“Retirement is bringing in new people and new ideas to IBM i shops. People are starting to ask, ‘Why not?’ instead of ‘Why change?’”, Palma said.

View the article, Developing the Future, here.

While the need for young professionals in the IBM i community is growing, the need to bring more women into Power System centered careers is growing as well.

Yvonne Enselman, Director of Professional Services at iTech Solutions and COMMON Board Member, talks about how to get women interested and excited about careers in technology.

“It’s up to all of us to bring the next generation, which will be 50 percent women, into our thoughts and share our knowledge.”, Enselman said.

You can see the article, IT Careers For All, here



Posted on May 23, 2018

DANBURY, CONN. – iTech Solutions announces it has been shortlisted for a prestigious Cyber Security award. The category is for the best “Cyber Awareness Plan of the Year”. The winning plan will be presented to the world’s media at a prestigious black tie event in London on June 21st 2018, sponsored by Cyber Security Awards, a leading awards event for the cyber security industry. The Cyber Security Awards, established in 2014, reward the best individuals, teams and companies within the cyber security industry.