Since 1993, Jim has been supporting IBM AS400/iSeries/IBM i platform. His career has covered Operations and System Administration for manufacturing, distribution, and health care environments. Of late, he spent 14 years with a Fortune 200 health care company leading support of their manufacturing and ERP solutions running on IBM i. In this capacity, he successfully implemented and maintained 25 partitions and periphery including their PTFs, OS upgrades, backups, and procedures. Jim brings a great focus to customer service driving his customers to their success.