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On-site Technical Support


Today’s era of “on-demand” puts tremendous pressure on people, time, and server resources.

IBM offers some of the most stable platforms on the planet, requiring minimal support; however, those platforms require a certain amount of time and expertise to maintain strong ROI. Our Technical Support Services provide comprehensive hardware and software support to help keep your systems running and highly-tuned. For instance, we provide hardware and software implementation and upgrades, operating systems upgrades, PTF installations, as well as additional services for data center planning and support.

We also help enable your staff to manage solutions after deployment by providing basic instruction for your team. From custom designs to deployment and beyond, iTech is the team to trust.

iTech Solutions offers expertise is in the following areas:

  • High Availability (HA) and Disaster Recovery (DR) Implementation
  • Tape Encryption
  • On-Site Technical Support
  • Operating System Upgrades
  • System Health Checks
  • Power Systems Hardware Upgrades & Installations
  • Cloud Backup & Recovery
  • Virtual Tape Libraries
  • PTF Upgrades and Maintenance
  • High Availability SaaS
  • HMC/FSP Upgrades
  • Partition Setup and Configuration
  • BRMS Setup & Configuration
  • Migration Services


“Just wanted to say it was a pleasure working with iTech Solutions on our hardware upgrade project. I don’t know if it could have gone any better. Everyone is pleased and have commented that they don’t remember an upgrade that has ever gone as well as this one in the past 25+ years. Thanks, and we look forward to working with iTech Solutions in the future.”

Bob Ferris | Vermont Mutual Insurance